Rusty and Darlene are professional, knowledgeable and responsive. In addition to on-site calls, Ballard's remote program has proven very helpful. If you need a reliable, talented service to help you maintain, upgrade, debug, etc., your electronics, you won't regret going to Ballard! Rusty and Darlene are a great team and exceptionally nice people.

Had a hard drive crash. Ballard's diagnosed the problem, made the repair, and tested all within 2 days. Also great counsel regarding backups, image files, and other backup options. Much appreciated. Very knowledgeable and nice people to work with. We'll be back for sure.

Very nice, helpful, and professional. Love all the feedback they constantly give which is perfect for folks who need to get their computing power back up and running quickly. Prices seem reasonable too.

Fast efficient friendly expert & fair price. Took 2 days to what Best Buy was going to take 2weeks. AAAAA+++

OMG!!!! IF I COULD GIVE THEM 100 STARS I WOULD. I HIGHLY RECOMMENDED THEM,FOR ALL YOUR COMPUTER NEEDS.THANK-YOU AGAIN YOU AND YOUR WIFE ARE TRULY AMAZING!!!!!

Great service! Genuine support. Honest opinion. Keep up the good work!

Very friendly couple, have Covid safety protocols in place and handled my issue quickly.

Fast work under the circumstances of multiple issues with my desktop.

Rusty is highly skilled, refreshingly honest, and fairly priced. His wife is delightfully helpful and professional. I hope he is in business for my lifetime! I will go to no one else. Highly recommend.

Thankyou Ballard Computer Solutions for bringing us back on track it was a great experience to meet you Without any stretch of the imagination you are a great problem solver Thankyou for the extra time you spent with me giving me the knowledge and solving the problems with my computer I’m very very grateful for the service and kindness that you had shown me I’ll definitely recommend you to my friends family and anyone who need your services

Didn't stop by for a repair but for a recommendation for the best desktop that would suit my needs. Rusty was more than happy to help me decide on that. Emailed him with what I found and he quickly replied back with confirmation. Thank you.

I've been using Ballard Computer Solution for years. Rusty Ballard has seen me through my "ancient" desktop to my current laptop. He has been generous of his time; of his patience with my "all thumbs" understanding of computers; of his exceptional range of expertise - and all at modest charges. .... Whenever we've had a meeting, a phone conversation, or an exchange of e-mails, Rusty has reminded me to let him know if I have any additional questions. .... He and Darlene could teach classes in true customer service.

Rusty is extremely knowledgeable, professional and patient - answering all my questions. I’ve been a client for years and highly recommend his services. I would not think of taking my computers to anyone else!

Rusty fixed my HP laptop, they do a free diagnosis and were very transparent. Thanks again!

Very knowledgeable and friendly service. Will be recommending to anyone that needs there service.

Great prompt courteous service. Very knowledgeable and fixed my problem. Used them several times.

I have been using Ballard for years to work on my computers. Always treated me right and in a timely manner. I trust him with my work and personnel computers and all that is on them. You can too!

You simply cannot go wrong bringing your computer problems to Rusty Ballard. He is honest, talented, very patient and helpful as well as reasonable. I was scared to death trying to find a trustworthy and competent place to fix my computers...Ballard is the place!

I was Stuck in a pinch with my computer and found Ballard online. I'm so glad i did, Rust was there to help me day and NIGHT! He even got to me on a Sunday. His prices are far and he's good at what he does. It's the only place I will use from now on.

Fast, high quality and affordable computer service is hard to come by nowadays that's why Rusty is my "go-to" guy. He was very accomodating, kept me up to date every step of the way rebuilding my "totaled" laptop that was done in by a drop while rushing out of TSA security to my flight.

 Highly recommend Rusty - was able to fix my MacBook after it had water damage on it and saved me so much money compared to what the Apple Store quoted me. Will definitely recommend Rusty to everyone I know!

After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

Very helpful and friendly service. My Laptop is like brand new. I will use them again!

Thanks Rusty life saver! working perfect only thing is the led light inside the pc isn't lighting up anymore but at least the pc is up n running again! Thanks again for your help

Rusty quickly diagnosed and fixed the problem on my Mac. Very professional and knowledgeable. You can trust your computers with this guy ?

OMG, LIFESAVING SERVICE!!! So grateful for REAL expertise and NOW, total peace of mind as regards all my computer related issues!!! Fast diagnostics, FAIR pricing and HUGE TRUST Factor!!! Am "Breaking Up" with my old pal "REMOTE Tech" Babu in New Delhi haha as will be a BALLARD Computer Solutions customer for life! HIGHLY Recommend!!

Thanks Rusty. My laptop is now working like a well oiled machine. It's moving much faster than before. Bollard is really about solutions.

Expertise, great service and convenience...a winning combination. Rusty Ballard repaired my Mac to like new condition. Highly recommend!

Friendly, Very competent, quickly done with easy efficient email and phone contact. Everything great, thanks

If you want someone that will take the time to understand your problem, offer options for a solution and follow through to make certain you are happy with the service provided - call Ballard

   Terrific service, fast, efficient and well priced.

Great service, great prices, great people. I wouldn't trust anyone else with my family's computers

Very friendly and helpful. Awesome service!

I'm pleased to leave a review, which is something I typically don't do. But seeing a professionalism and competence in one's work compels me to write a reference and only hope that it helps others in recruiting the right help.
Rusty was prompt at communicating over the phone and seeing us on short notice on Saturday. He was quick and accurate at guessing the cause of the problem, which had to do with BIOS at startup. I got my LENOVO laptop back the same day. The problem was identified in the matter of an hour when online tech team was not able to troubleshoot and suggested seeing external help on this issue.

Key Highlights:
1. Answered the phone right away and worked on Saturday.
2. Demonstrated knowledge and skill in the line of work by making an accurate assessment of the problem, which was quickly corrected.
3. It was a software issue and no hardware repairs were made.

We came to Rusty in need of help following flood damage to a laptop. He was able to rescue all data and sort out a new back-up hard-drive and load up a new laptop for us. He and Darlene were so friendly and helpful, and were a pleasure to deal with. I have no hesitation in fully recommending Ballard Computer Solutions to anyone who may need their assistance.

Good communicators. Darlene and Rusty are customer-centric. Fully explain the problems of the computer and recommend a fix. Best of all, they are quick and efficient. My laptop acts like it is brand new again.

Knowledgeable, friendly service. Excellent experience. Highly recommend. Competitive prices.

Quick response, great customer service. Highly Recommend using Ballard for all your computer repair/service needs.

Best Computer Repair in Palm Beach County! Have had Professional & Gaming Laptops Repaired by Ballard and I am Extremely Satisfied!

OUTSTANDING!
I am so thankful to have met Rusty Ballard! He is so knowledgeable, and helpful. His office is located nearby, so it is very convenient to drop off equipment for him to diagnose and service.
He gave a thorough diagnose, a detailed estimate for the repair, and an accurate finished by date.
He did great work, on time and at a reasonable cost. Plus he is a nice guy!

First of all Rusty and his wife are awesome!!
Brought my laptop to Rusty, he is honest and does an awesome job. He was able to figure out my issues. He even Let me use his WiFi USB adapter while a WiFi adapter he ordered come in. He is good, fair price, and I will use him again for my computer concernsI won’t let Best Buy touch my laptop I only trust him. I recommend him for any computer services you need.

Awesome job! Well done...it was very rapid, professional excellent work . I would recommend Ballard services to any one who desire great quality work.

Outstanding service and timely responsiveness!

My TB Hd went kaput.Rusty quickly responded with a reasonable quote so I went to the location at Northlake Blvd.I was greeted by Darlene & Rusty and proceeded to process diagnostic which is free of charge.I was contacted week later and was told by Rusty that data retrieval was not possible at his facility.He referred me to a facility with clean room in Northern GA. with great rates.a
I wrote this review to assure anyone needing this kind of service to visit or give Ballard Computer Solutions a call. Darlene & Rusty are a class act and a wonderful team! Their rates are the best in town and they offer the kind of welcoming service reminiscent of times when business really cherished building relationships.
I would definitely use Ballard Computer Solutions again and will be referring everyone I know to them from this point!

Extremely pleased with the service. Professional and fast at a very fair price. Highly recommend especially to those like myself who don’t know much about computers.

I came home from vacation rarin' to get back to work and BAM. My computer wouldn't turn on. Nothing. Dead. It was a Sunday and I searched "computer repair near me" on my phone, knowing that no place would be open on a Sunday but I figured I'd find a place and go first thing Monday morning. That's when I found Ballard Computer Solutions. I checked the reviews on Google and FB and they were all excellent. But the best part - I called at noon on SUNDAY and an actual human picked up the phone. 🙂 It was Rusty. He said, "sure come on over today." I dropped it off at 2pm and the next morning he told me the problem(s) and I gave him the go-ahead. He had it all ready for me on Tuesday with a brand new switch, a brand new 1TB hard drive, everything cleaned up and defragged and all my files neatly organized. I've been in PB County almost 40 years. FINALLY, I've found "my computer guy".

Great experience! Rusty and Darlene were both very knowledgable and made me feel very comfortable leaving my computer/life-line with them. They were able to take it in last minute on a Saturday and have my hard drive fixed and all of my files saved by Sunday. Should I ever have computer issues again in the future (as a graphic designer I most definitely will) I will definitely come back to Ballard Computer Solutions. Highly recommend it to anyone!

 Ballard Computer Solutions are the greatest. Fast and Efficient service. I have known Rusty Ballard for years and his service is always first rate.

Honest, efficient and super quick!

My wife and I have used Rusty Ballard from early 2016 to now and every time I asked for help, he helped. Weekends, late evening etc. he got my HP back on track. His prices are reasonable. More important, he keeps me from going "crazy" because a computer program did not work. I would rank him a 5 out of 5.

My screen had been broken for a few months so I decided to finally get it fixed. I found Mr. Rusty Ballard and thought I'd give him a try because he had such great reviews and boy oh boy were they right! I dropped my computer off after work one evening and my computer was fixed by 10, 11-ish the following morning. To say I was impressed would be an understatement. My computer works like new and I have had no issues. Did I mention he was very nice and professional.. I would definitely recommend him to anyone that needs their computer repaired. Super fast, efficient, and professional! I give him 10 stars...Thanks again Mr. Rusty!

I called Ballard computer repair after geek squad said it would cost me $299.99 to install a sshd drive in my laptop and the windows ten operating system. I dropped my laptop off at 7 o'clock that night to Rusty and it was ready before 12pm the next day. It only cost 100 bucks. Awesome service awesome people. NO GEEKS OR NERDS JUST PROS!

Rusty, you saved my computer and my marriage! The only service you will ever need for computer problems.
It is always a pleasure doing business with you!! Thanks again!!

Honest and Fast!!! New to the area and found Ballard right here in google & took a chance. My Best experience ever with computer repairs/upgrades!!!!!!

I had Ballard Computer & SEO Solution to work on the ranking on my business website and they were able to get it on page 1 on Google within 3 weeks. I am very happy with their work.

I have been using Ballard Computer Solutions for over 9 years to service all of my PC needs. Every experience is met with over-the-top service, speed when I need it, convenience and more than I asked for at a very reasonable price! Even via email when I was in a bind, I received helpful advice - at no charge.

Although I am living on the west coast of Florida presently, I will make every effort to return to visit friends and family whenever I next need computer repair, advice or assistance in any way.

Rusty and his wife are wonderful people. I was given great instructions on what to do with my computer before bringing it in. I brought it in with a dead backup harddrive the next morning on Saturday and had it back repaired and working like a champ on Sunday after church. I will never use anyone else. They have a customer for life.

Great job on my computer! Rusty and his wife are awesome. Thanks for getting my laptop fixed quickly and efficiently. I Would recommend to anyone.

Fair pricing and quick repairs. Would use again.

Great customer service and knowledgeable techs! I am not very computer and tech-savvy and they were able to repair my computer and explain to me on terms that I understood! I was able to get the same day appoint and a quick turnaround on my computer repair! I am a small business owner and my computer is vital to my business. They completely understood my needs! A++ customer service! I will continue to call on them for any and all of my computer needs!

So happy with this company! I brought my computer in yesterday and it was fixed within 24 hours. Thank you again!

Rusty did a phenomenal job getting my computer issues diagnosed in a timely matter and performed repairs quickly and at a fair price! Go to Ballard over Geek Squad any day!

Rusty and Darlene give great customer service! Rusty knows how to rectify virtually any issue with your computer. Brought the computer in and the next day it was available for pickup. Extremely trustworthy.

Wonderful! I called Rusty on Thursday and dropped my computer off at his office.I had it back by Saturday; fixed and working like new and at a very reasonable price. I will return to Rusty if I have any issues in the future with my apple computer.

It was our first contact. We took two sad laptops to Ballard Computer Service and both returned happy and healthy. My wife Carole and I feel blessed to have been directed to Rusty and Darlene. They are talented pros and genuinely good people. From the first contact to completed service the Ballard Computer folks surpassed expectations.

Got my computer running great. He found the issue after a drop fixed it for alot less than it would have been if I was stuck buying and switching parts to find the issue. If you have an issue, go here first.

Ballard Computer & SEO Solutions just replaced my 6 year old hard drive and added an external. Thay was able to save all my old files as well. I did not want to buy a new PC because I need my old files. The guy knows his stuff, very reasonably priced, and it's way less expensive than buying a new PC. I recommend you see him if you have a computer issue.

I was in deep trouble a full time options trader recently purchased high end Oman PC from HP store solid state and HD,s out of the gate both corrupt. Couldn't copy files to large HD virtually empty from SSD which quickly became full. In spite near terabyte space got "not enough room on D drive". Found Rusty Ballard on internet. He took the computer in on Saturday afternoon and had it back to me Sunday afternoon. His charge was very reasonable and personally he was one of the most impressive persons I've met in 50 years of business.

I echo the other 5 star reviews for Ballard Computer Solutions. Rusty and his wife Darlene are wonderful to work with. i.e. very caring people that put me at ease with my computer issue. Rusty assessed the damage and gave me an honest opinion. I needed a new laptop. He was, however, able to save all my data, for which I am very grateful to him. When I brought him my new laptop, he promptly copied it over to my new device. All this was done quickly and at a very reasonable price. I recommend them. Definitely much better than Geek Squad!

So happy with this company! I brought my computer in yesterday and it was fixed within 24 hours. Thank you again!

Rusty and Darlene at Ballard Computer Solutions were able to quickly fix my computer issues and help me to put security measures in place to prevent a recurrence. They were both knowledgeable and informative, and surprisingly reasonably priced. They were referred by a friend who is quite knowledgeable himself about computers, so I trusted they would do good work. I will be a returning customer and am referring them to anyone I know who needs service!

Excellent experience from start to finish. Rusty was able to retrieve and save the info on my hard drive, remove the problem, and load everything back on in a professional and timely manner. I feel confident that I have found my computer repair technician. I recommend Ballard Computer Solutions without hesitation.

I highly recommend Ballard Computer Solutions. Several months ago, my computer software was completely done. Rusty was able to recover all of my documents and went above and beyond my expectations. For my first time coming to them I was really impressed by their honesty and excellence in service. I do not do reviews for anyone, but for this company I had too! If you're looking for quality, knowledgeable, and sincere computer repair, check out Ballard Computer Solutions. No strings attached, no hassle, just a sincere company that care for their customers!

A glass of water INTO my laptop the Saturday before Christmas. I called Rusty and took it right over. He is kind, knowledgable and reasonable. I felt totally confident he could do the job ---- and he did!! He did everything needed to be sure my computer is working perfectly!!! Thank you Rusty!! You are my go-to-man from now on!!!

Don't have a warranty on your mac/pc anymore? Rusty is the man you need to see. My protection plan expired on my mac and I needed to find someone knowledgeable, and affordable to work on it. I found Ballard Solutions online and he's got perfect reviews for a reason. He's been doing this for years; definitely not a fly by night shop. Thanks Rusty! You earned a lifetime customer!

Great work.. thanks

The service is exceptional and the staff is exceedingly friendly.

Facebook Review

Rusty at Ballard Computer Solutions is excellent. First class service.

The user didn't write a review, and has left just a rating.

I love, love, love this company. My computer has never run more beautifully. Everything that I asked for was done in a very short period of time and the new changes were explained to me thoroughly so that I was able to turn on my computer and it looked like "old" home week and I could carry on without any questions or problems. Rusty and his staff are definitely my "go to" people for any computer problems in the future.

Great service, very nice people, great price. Thank you!

I was very glad to find the Ballards' company. They quoted me substantially less than all other businesses for my screen replacement and then were able to do it in the same day. Very friendly folks. Couldn't have asked for anything better!

Fantastic service! Trustworthy, efficient, highly recommended. Great people to work with. Thank You guys.

Rusty and his wife are wonderful people. I was given great instructions on what to do with my computer before bringing it in. I brought it in with a dead backup hard drive the next morning on Saturday and had it back repaired and working like a champ on Sunday after church. I will never use anyone else. They have a customer for life.

Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

great prices, fast service, both of them very helpful. A truly happy experience. Don Klar

Very nice people and get the job done. Highly recommend

 Helped try and save my laptop. If they can't fix it, you don't charge. Very nice people. Will use them again.

Great service! Genuine support. Honest opinion. Keep up the good work!

I have been searching for an honest company that wouldn’t overcharge and try to add additional parts etc! So happy I found this company! They were quick, efficient and honest people and very affordable!

Great place!
The office is located in his house however don't let this turn you off. The owner and his wife are super friendly and were able to repair my computer quickly and efficiently. I Cannot say enough good things about this computer repair shop. Thanks again!

Rusty has great hours and works hard to get you up and running...Had my computer up and running within 24 hours...worked for two days to recover data...could not retrieve and did not charge me anything...then he boxed the hard drive and gave me the company that could retrieve the info...

i recently started using Mr. Ballard as my computer tech and in my business security is essential, my experience with Ballard Computer
was excellent, they were courteous on time and did exactly as promised.
Rusty explains what he is going to do and does a great job,he is by far
the best computer tech I have ever used and his prices are totally reasonable.I am an Investigator and use my computer extensively
and I wouldn't want anyone other than Rusty to work on my computers.

Spectacular Service, very professionally while still remaining extremely helpful and friendly. Would recommend to anyone for computer related needs and will most definitely be returning if I ever need anything else!!!!

(Translated by Google) This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend.
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(Original)
This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend.
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Este lugar es operado por una pareja desde su casa, sin embargo es muy profesional y justamente el tipo de negocio que merece nuestro apoyo. Les entregué mi computador después de derramar mi taza de café por todo el teclado. Lo intentaron de limpiar varias veces (me mantuvieron informada a través de una plataforma digital, además de siempre contestar el teléfono cuando llamaba) pero no resultó. Me devolvieron mi computador con el disco duro apartado, y no me cobraron nada. Muy recomendable.

He took a look at my laptop and answered my questions. And the estimate was free and immediate.

I was very impressed with Rusty Ballard and he fixed my problem very efficiently and cost-effective . I would highly recommend Rusty and his knowledge and ability for computer repair.

Did a quick Google search to find someone who could fix my cracked laptop screen.
So glad I took it to Ballard Computer Solutions.
The check-in process, emails with constant updates and quick responses, and collection was incredibly professional.

Brought in a computer that I was told by a few friends was a dead potato. Rusty diagnosed the problem and got it working again somehow. This laptop literally wouldn’t power on and he figured out the issue! I’m amazed. Will recommend all my friends come here with their computer problems. Thank you Rusty! Now I can get back to my gaming!!

Fixed my hard drive corrupt issue fast and for a reasonable price, definitely my first choice if get another problem.

Speedy service, fair charges, pleasant husband and wife team, great follow up. I will be going back when i need help.

I had an excellent experience with Ballard Computer Solutions. Rusty was prompt with fixing my PC's issue and then was patient and helpful as he worked to assist me toward getting my applications up and running. I found the price also very reasonable. His location is hard to find but don't give up! You'll be pleased if you don't.

What a great husband and wife team! After I did a BIOS update on my computer the darned thing became almost useless. I took it into Rusty on Friday afternoon. He called me Saturday morning and told me I had a corrupted hard drive. He fixed it and had it back to me Saturday afternoon. It now works perfectly. He charged what I thought to be a very fair price. I unhesitatingly give Rusty my highest recommendation.

Great Company great people

Fast and precise

f I could give 10 stars to Rusty at Ballard Computer Solutions, I would. My iMac is only about 3 years old and it had tons of storage left. But it ran so darn slow. I tried everything. I bought cleaning apps and tried every fix out there. I recently upped my internet speeds to 1G and was only getting 185mbps with an ethernet cable! Grrrr. Yesterday, before I threw it in the trash and bought a new one, I googled for repair help in the area. I found Ballard, read the reviews and made the call. On a Saturday at 3pm....it's now Sunday at 3pm. In 24 hours over a weekend Rusty fixed my computer and it is as fast as lightning now! My internet speeds are a whopping 905mbps. It now moves between programs faster than I can think. Don't go anywhere else. This man is AMAZING, professional, courteous, and spot on with his estimated completion times.

Very profesional and kind people, would definitely recommend them for your computer and harddrive problems!

Great place to bring any computer for repair. Fast, friendly, cost-efficient. I Will definitely use them again if needed !! 5 Stars !!?

Wonderful service at a fair price. Took my computer to Rusty on a weekend and it was fixed within a couple of days. Definitely 5 stars!

Best computer experience I have ever had, helped me out so fast. Super awesome guy who cares and not jus after your money. It's hard to find ppl like this gent I will be using him for all my future computer problems. Treats you like a human and not a price tag! Can't say enough positive things about him. Worth your time to check him out..

  I want you to know that I was very pleased with the quality of service Ballard Computers provided when my computer crashed recently because of a virus. Thank you for responding to me so quickly and for the reasonable price. I will be happy to recommend your company to others.

GREAT SERVICE , GOOD COMMUNICATION